Thursday, May 6, 2021

Daily Crunch - Chime will stop calling itself a bank to settle complaint by CA regulators

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Thursday, May 06, 2021 By Alex Wilhelm

Hello friends, welcome to Daily Crunch, where we bring you the day's most important startup, tech and venture capital news in a single package.

The fintech world is front and center today, with big news from Chime lighting up the analytics boards here at TechCrunch. But we also explored impressive earnings from fintech giants today, asking ourselves how much market the PayPals and Squares of the world will leave for startups as they build ever-broader product sets.

The answer could matter for more than just the buy-now-pay-later world, a hot startup category in recent quarters. We don't buy into the idea of hard kill-zones around the biggest tech companies, but all the same, the competitive fintech landscape is changing. Especially in emerging markets, where startup activity has been blistering.

Finally, if you reply to this email I will receive the note directly in my inbox. Feel free to say hi!

Alex@alex on Twitter

When is a neobank not a bank?

Fintech darling Chime has agreed to not refer to itself as a bank after running afoul of California regulators. As TechCrunch reported, Chime has mostly avoided calling itself a bank. In a televised interview, for example, as Connie wrote, its CEO, Chris Britt, said that his company is "more like a consumer software company than a bank."

Sure. Anyway, we aren't going to stop calling Chime a neobank, because that's what it is. We'll leave the linguistic nuance to the regulators.

The dustup with the Cali powers isn't itself a huge deal, but it does underscore how Chime and its myriad global competitors are not in too much hot water with governments. Ask yourself: When was the last time you saw Chime in the news for misbehaving? Now, repeat the same experiment with, say, Robinhood? Totally different, right?

The neobank game is expensive, but potentially lucrative. Chime is generating positive EBITDA, for example. That's a fancy way of saying that it no longer burns much, if any, cash. Something that Uber and Lyft are still struggling to do.

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Startups and venture capital

We'll get into a host of startup funding rounds shortly, but first I want to talk business models. Namely the evolution of SaaS. SaaS is just a fancy way of saying "modern software," of course; the sort of stuff you pay a regular fee to use, and someone else hosts and delivers to your browser.

SaaS became the de facto startup business model some time ago. Why? It's lucrative with strong revenue quality (high gross margins) and dependable (recurring) incomes. But in recent quarters, there's been a shift toward more on-demand pricing (here's the investor perspective). Which is like SaaS, but potentially even better.

And the trend away from SaaS toward on-demand is not slowing. For example, I chatted with Twilio's CFO yesterday. Despite having bought some more SaaSy companies lately, he said that his company will keep its center of gravity in the on-demand world. We're not surprised, but it was a data point worth sharing. (More on this below.)

Now, the day's hottest funding rounds:

Freemium isn't a trend — it's the future of SaaS

While we adopted new pandemic habits like rearranging house plants to create pleasing Zoom backgrounds and having groceries delivered, top SaaS companies also tried something new — offering their products for free or at deep discounts.

Because many enterprises had to make snap decisions to digitize their operations, decision-makers were averse to making long-term plans. As a result, companies like Shopify, GoDaddy and GitHub roiled out free, free-trial and low-priced offerings aimed at end users.

Freemium conversion and expansion is here to stay, says Kyle Poyar, VP of Growth at VC firm OpenView. “The merits of launching a free plan should no longer need to be debated,” he says.

“Instead, more companies should be asking: Are we giving enough away for free?”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

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Freemium isn't a trend — it's the future of SaaS image

Image Credits: Richard Drury / Getty Images

The tech giants 

Let's talk about Google. Namely its Chromebook push. Anyone who recalls the UMPC boom, or even the ill-fated netbook phenom, could have been forgiven for dismissing Chromebooks. After all, they were nearly the same idea. But, unlike their predecessors, Chromebooks are kinda working? TechCrunch reported earlier this week that Chromebook sales were up 257% in Q1, for example. And today Google dropped some docks to try and get big companies to buy Chromebooks? For work? The latter bit makes no sense to me, though I will heartily admit that as far as couch computers go, Chromebooks are amazing.

Today, instead of another item or two from another Big Tech conglomerate, we're turning to China. Recall that the Chinese Communist Party is in the process of cutting its fintech sector to a smaller size. The country's tech industry seems to be in a general retreat as the government works to assert more control over its operations and influence.

We'll see what impact that has on venture capital numbers over time. But there's news from the country that matters to you and me. First, Chinese EV company Nio — which also has a Formula E team — is starting to sell cars in another country. A first. Norway, you win! And China is irked that India is not allowing Chinese companies to compete for a piece of its 5G hardware market. I am surprised that China is making noise about the matter, because after India banned apps from its companies, you would imagine that it would take a similar stance toward hardware that many countries eschew over security concerns.

Community

If you're in the voting mood, give our podcast Equity a Webby vote. It's the final voting day. So vote. Vote. Vote. Please vote. :)

Also, big shout out to our Extra Crunch #OG-EdTech community member Jomayra Herrera, who joined Reach Fund as their newest partner. Read more here and join us on Discord!

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Wednesday, May 5, 2021

Daily Crunch - Peloton share price falls 14% after product recall and data breach; CEO apologizes

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Wednesday, May 05, 2021 By Alex Wilhelm

Hello friends and welcome to Daily Crunch, bringing you the most important startup, tech and venture capital news in a single package.

Today's entry marks the third time the new crew and I have put this note together for you. Frankly, it's been a blast. We also want to improve the missive over time. So! Shoot me a note directly with your feedback.

Turning to today: I got to help write a long-form piece digging into what drove 2020's disappointing startup fundraising gender equality numbers. With that in mind, let's get into the rest of the news. — Alex

Peloton treads backward

Leading the site today was news that former unicorn and now public company Peloton admitted that its treadmill products are dangerous. The company is recalling them. And TechCrunch broke the news that the company has a pretty serious cybersecurity leak. Big ups to Zack for leading our reporting there.

Investors were incensed about the recall. For both its cost, I reckon, but also because the company was arguing in public that consumer safeguard groups were wrong just weeks ago. Imagine if you were an investor, content that Peloton knew better. And then it wound up not knowing better. And now your shares are off 13% to 14% in a single day. (Brian has been great on this story, in case you're looking for someone new to follow on Twitter. If that's you, could I also interest you in a 45-minute Power Zone Endurance ride? I'll be doing one with Matt later. Feel free to join.)

On a more serious note, Peloton faces a grip of competition from Tonal (read our EC-1 here), to Mirror (which exited last year), all the way back to the recently funded Ergatta, which wants you to row at home. With smart tech! All that's to say that there are lots of startups and venture capital bets aiming at Peloton, and this was a very, very bad day for Big Bike.

Peloton treads backward image

Image Credits: Bryce Durbin / TechCrunch

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Let's talk about some seed deals

But enough about public companies and their inability to make safe products. Let's get into some recent venture capital deals that you need to know about. Here are my favorites from the day, and one that I wrote:

Closing up, a note on the amount of money that is still sloshing around the venture capital world. Early Zoom investor Emergence Capital is out with two new funds worth nearly $1 billion. The main vehicle is a sixth early-stage fund worth $575 million. Looking back in time, the company's fifth fund was worth $435 million. Its fourth was worth just $335 million, Connie reports.

Inflation! Venture style, I suppose. Also having been to dinner at an Emergence partner's house in a better part of San Francisco than the one I used to live in, I can confirm that some of the company's funds have done well for both it and its backers. That or he was already rich.

One CMO's honest take on the modern chief marketing role

Every C-level executive faces unique challenges, but the chief marketing officer may be the most vulnerable.

Marketing is more art than science, which means everyone from the CEO to the person who waters the office plants can have an opinion about a PR blitz or the latest white paper.

That pressure takes a toll. According to management consultants Korn Ferry, the average tenure of a CMO is 3.5 years, the shortest of all C-suite roles.

In an exposé drawn from his own experience, Daniel Incandela, chief marketing officer of Terminus, shares his thoughts about what startups really expect from their lead storytellers. If you’re looking for a senior marketing role or know someone who is, read and share.

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One CMO's honest take on the modern chief marketing role image

Image Credits: Matthias Kulka / Getty Images

4 strategies for building a digital health unicorn

Two startups in Merck Global Health Innovation Fund’s portfolio — Preventice Holdings and Livongo — exited as unicorns last year.

“And we are expecting two more unicorn exits in 2021,” says GHI Fund President Bill Taranto.

Growing a health tech startup into a billion-dollar company isn’t easy, but it is somewhat straightforward, he says. For example, a CFO should be one of a digital health company’s first employees:

“Hiring just a bookkeeper or an accountant will create headaches for you later as you look to raise capital and support business development.”

(Extra Crunch is our membership program, which helps founders and startup teams get ahead. You can sign up here.)

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4 strategies for building a digital health unicorn image

Image Credits: Huber & Starke / Getty Images

Apple goes Google, naturally

At this point you've either decided to tune into the Apple-Epic spat, or you have decided not to. If you have, here's some more on the matter. If you aren't into it, we can move on.

But not from Apple, which is following Google into trying to juice more ad dollars from its existing properties and expanding the ad density of its app store search feature. Here's Sarah:

Apple is introducing a new way for developers to advertise on the App Store. Previously, developers could promote their apps after users initiated a search on the App Store by targeting specific keywords. For example, if you typed in "taxi," you might then see an ad by Uber in the top slot above the search results. The new ad slot, however, will reach users before they search.

If this is what Apple is doing to its products now, imagine what comes next. Happily I don't like apps, so I will largely avoid these ads.

Turning to the rest of Big Tech, we've seen better-than-expected earnings from Lyft this week, with Uber set to report after the bell today. Kirsten and I are cooking up something longer on both sets of results soon.

Also in the Big Tech bucket are a new clone from Facebook, this time of Nextdoor, Twitter trying to get you to post better tweets, and a new cloud framework that Ron reports is getting a nod of approval from Microsoft and Google and IBM.

Finally, the Equity crew spoke to two CFOs about the efficacy and morality of going public earlier. Honestly, it was a blast.

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