Thursday, January 5, 2023

In layoff update, Amazon CEO tells workers 'we plan to eliminate just over 18,000 roles'

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By Christine Hall

Thursday, January 05, 2023

Hello, I hope it is a great Thursday for you so far. For me, it's the little things that get me excited and today it is Delta Air Lines' announcement that SkyMiles frequent flyers, including yours truly, will get Wi-Fi for free starting February 1. May you also find something that excites you today. Let's get into the news. — Christine

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The TechCrunch Top 3

  • Yet more layoffs: Yesterday it was Salesforce; today it is Amazon. Though these layoffs were foreshadowed in recent months, the amount of people being let go was today's surprise. Knowing doesn't take the sting away for employees, I imagine. Paul takes you inside the cuts.
  • Secret secrets hurt someone: Secret secrets are no fun. Just ask CircleCI customers, who were urged to rotate their passwords and private keys after a breach compromised the company's system, Carly reports.
  • Take a bite out of this Apple: Apparently you all made a resolution to read more in 2023. Among the announcements Apple made today, the one that got a lot of clicks was the company's new AI-powered book narrations for select titles on Apple Books, Ivan reports. If fitness is more your goal this year, Apple Fitness+ is adding new features, like kickboxing workouts and sleep meditation, Aisha writes.

Startups and VC

Continuing with what seems to be a trend in layoffs, Natasha M's story is very important in getting perspectives from former employees laid off from startups to see how they are handling things and how their next jobs might evolve. She also asks the question, “Where do tech workers go from here?” I won't spoil it for you, but there seems to be a cycle going on.

Now here's four more:

  • That next text might be from Fido: My dog has trouble telling me when he needs to go outside, so I am eyeing FluentPet's talking button system that has programmable buttons that, when pressed, speak voice commands and text you. Sarah has more.
  • VR isn't just for the youngins: Rendever, a big startup in the virtual reality space, acquired Alcove from AARP, showing "VR comes of age," Ingrid reports.
  • Neighbors don't shake hands; neighbors gotta hug!: Okay, well maybe not hug, but if you live in an apartment complex and want to get to know the others living nearby, you might want to check out my story on OneRoof grabbing some funding to help apartment dwellers cozy up to their neighbors.
  • Here's a metaverse optimist: Conversational AI startup MeetKai is expanding its offerings with new room-scanning tech and a metaverse builder with a focus on capturing objects and spaces, Kyle writes.

Teach yourself growth marketing: How to set up a landing page

In the first article of a five-part series on growth marketing fundamentals, Jonathan Martinez explains how to create an essential part of every startup’s sales funnel: a landing page.

This overview includes basic steps for writing a clear headline, offering visitors social proof that builds credibility, and crafting calls to action that drive results.

Next week, Martinez, who helped scale startups like Uber, Postmates and Chime, will share his tips for launching a paid acquisition channel.

Three more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

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Big Tech Inc.

If you couldn't tell by your Twitter feed, CES is happening. Brian introduces CES and how you can get all.the.juicy details for the rest of the conference. Kyle also helped you out by rounding up a list of the top AI-powered products seen at the conference.

One of the stories that particularly caught our eye today was Kyle's story on Ring bringing back its Peephole Cam. It was something ahead of its time apparently, with Ring shuttering the product in 2021. Now it's back in all of its glory and can be yours at the starting price of $129.

Here are a few favs from today's batch of CES stories:

Our team wrote 51 Big Tech stories today, so I'm gifting you an extra one over the usual five:

  • Back in the saddle again: Who had Stitch Fix's former CEO taking back the helm on their 2023 BINGO card? No one? Connie fills in some details surrounding Katrina Lake coming back for an interim stint, adding to a CNBC report that included another round of layoffs, this time 20% of the company's 1,700 employees.
  • You gotta fight for your right to communicate privately: And WhatsApp is behind you 100%. Aisha reports that the messaging giant launched a proxy support for users globally to be able to maintain access even if their connection is blocked or disrupted.
  • Art is in the eye of the AI-powered beholder: Kyle reports on Picsart's AI-powered SketchAI app that turns images and outlines into digital art.
  • And the streaming crown goes to…: Lauren writes about Roku ending 2022 with a new milestone — over 70 million active accounts. The streaming company is claiming it’s still No. 1 among TV streaming platforms in the U.S., Canada, and Mexico by hours streamed.
  • Another bytes the crypto dust: Jacquelyn reports that the New York Attorney General sued Alex Mashinsky, the former Celsius CEO, for defrauding crypto investors. The crypto lender filed for bankruptcy over the summer.
  • Privacy ping: As Natasha L notes, Apple received a rare fine. France's data protection watchdog group fined the consumer tech giant about $8.5 million related to Apple's practice of "not obtaining local mobile users' consent prior to placing (and/or reading) ad identifiers on their devices in breach of local data protection law."

Read more stories on TechCrunch.com

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Wednesday, January 4, 2023

Salesforce CEO admits 'we hired too many people' as company lays off +7,000 employees

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By Christine Hall

Wednesday, January 04, 2023

Hello, and welcome to the middle of the week. CES is starting tomorrow, so bookmark TechCrunch’s dedicated CES page to catch up on all the happenings. Now, onto the news!  — Christine

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Image Credits: Stephen Lam / Getty Images

The TechCrunch Top 3

  • Another round of layoffs: Paul has the latest on what's happening over at Salesforce. The company said it had to cut its workforce by 10% — approximately 7,000 people — and will close offices in several markets. He checked out Salesforce's SEC filing related to the matter and reported that CEO Marc Benioff stated the layoffs were a result of hiring "too many people leading into this economic downturn we're now facing."
  • Not so happy new year: More privacy fines and corrective measures greeted Meta as the calendar flipped to a new year. The company was hit with over $410 million in new fines from the European Union due to the number of “General Data Protection Regulation (GDPR) complaints over the legal basis [Meta] claims [it has] to run behavioral ads,” Natasha L writes.
  • Get food, mail your packages: Now you can have your food and your packages too. DoorDash is launching a new service that will pick up prepaid packages and drop them off at a UPS, FedEx or USPS location, Aisha reports.

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Startups and VC

It's Autodesk's turn for a competitor, and Snaptrude wants to be it. The startup took in some fresh venture capital to take on the design giant in the building design space, Jagmeet writes. Snaptrude wants to infuse better interoperability and cloud-based collaboration where others, like Autodesk, have lagged.

And we have four more for you:

  • App-solutely too slow: If your mobile app can't keep up, customers may keep away. Product Science, which develops mobile app performance monitoring tools, landed $18 million to find flaws in execution to minimize app freezes and errors, Kyle writes.
  • It's all so surreal: Also by Kyle, SurrealDB joins a crowded managed database service industry, raising $6 million for its database-as-a-service approach.
  • IP oh no: The market uncertainty that has plagued the online grocery delivery industry has caught up with South Korean grocery startup Kurly, which scrapped its IPO, Kate reports.
  • "There's a great future in plastics": Singapore-based AlterPacks took in $1 million in pre-seed funding to turn food waste into food containers, Catherine writes.

5 failure points between $5M and $100M in ARR

Before Tracy Young was co-founder and CEO of TigerEye, she held identical roles at construction productivity software startup PlanGrid.

Even though she led the company to $100 million in ARR before its acquisition by Autodesk, “I've had years to dissect the mistakes I made with my first startup,” she writes in TC+.

Young looks back at “five key failure points” that are common potholes on every founder’s path and shares tactical advice for addressing internal conflict, losing product-market fit, and other stumbles.

“If these reflections help even one founder make one less mistake, I would consider this effort worthwhile.”

Two more from the TC+ team:

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

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Big Tech Inc.

Roku is expanding its product line to include a range of 11 smart televisions that the company says it designed and built with its own services in mind, Sarah writes. And you won't have to wait very long to get them — they will be available beginning in the spring.

Meanwhile, the TechCrunch team at the Consumer Electronics Show (CES) in Las Vegas filed 16 stories since yesterday evening. You can find all of them here, but I wanted to point out a few I've enjoyed reading so far:

And we have five more for you:

Read more stories on TechCrunch.com

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Tuesday, January 3, 2023

Reddit users discover Apple is raising its battery replacement service fees

TechCrunch Newsletter
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By Christine Hall

Tuesday, January 03, 2023

And we're back! Well, just me for now anyway. Haje is covering CES, so if you are there, seek him out and say "Hi!" Thanks so much to Henry for conducting the Daily Crunch train last week. It was a joy to read it and hope you enjoyed it, too. It looks like we are back at it with a long list of news, so let's get started. — Christine

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Image Credits: Emmanuel Dunand / AFP / Getty Images

The TechCrunch Top 3

  • It’s hard to pull the wool over Reddit users’ eyes: If you have an out-of-warranty Apple iPhone, iPad or MacBook, you might want to join Reddit. Users spotted, and quickly circulated, a change in the repair pages for those devices that stated battery replacement service charges would increase by up to $50 for these devices, Ivan reports.
  • Sit, Bonk, sit…good dog: Newly launched dog coin Bonk is being credited as having contributed to a spike in Solana’s price. The cryptocurrency's prices had been volatile lately, Jacquelyn writes, following the whole FTX debacle.
  • TikTok forms its own "Adults Only" room: An ability to restrict TikTok livestreams to adult viewers is now something the social media giant is making available to creators for short-form videos, Aisha reports.

Startups and VC

Can co-CEOs work? If you're a company with two founders looking for that advice, Becca and Darrell have a good Found podcast for you. This time they were joined by Brex co-founder and co-CEO Henrique Dubugras, who talked about not only the company's corporate credit card and expense management startup, but also about what made him and his co-founder, Pedro Franceschi, decide to be co-CEOs.

And we have three more for you:

  • If 2022 were a headline…: Natasha M, Mary Ann and Alex solicited answers to that question and compiled a list of how you described the tech industry's 2022.
  • Sharing economy, but for hospital rooms: HD is a Southeast Asia startup betting that matching demand with supply can also apply to vacant hospital rooms. Rita has more on how the company is doing this.
  • BharatPe CEO is out: Manish reports that BharatPe CEO Suhail Sameer plans to leave the India-based fintech at the end of the week. Though CFO Nalin Negi will jump into the role as interim CEO, the company is already on shaky ground: BharatPe sent its founder packing last year after it was discovered he was allegedly misusing company funds.

How to make the most of your startup's big fundraising moment

No matter the size, early-stage investments are a sign of validation for any startup.

However, “when you see other companies raising hundreds of millions of dollars, it can be easy to think no one will be interested in hearing about your startup's much smaller round,” writes Hum Capital CMO Scott Brown.

In this marketing playbook for early-stage startups, Brown explains how founders can use fundraising announcements to maximize media interest, comply with SEC guidelines and align more closely with investors to “get the most bang for their buck.”

One more from the TC+ team:

  • Greener pastures: Could climate be a safe investment right now? It seems so. Tim spoke to Union Square Ventures about its new $200 million fund and shares what USV plans to do in 2023.

TechCrunch+ is our membership program that helps founders and startup teams get ahead of the pack. You can sign up here. Use code "DC" for a 15% discount on an annual subscription!

Read More

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Big Tech Inc.

If you were hoping for some Nvidia news today, boy, have we got you covered. Romain, Rebecca and Brian listened in on a CES virtual press conference so you didn't have to. Some highlights include a lot of Nvidia's tools going into cars: Mercedes will use Nvidia's digital twin tech to modernize its factories, Foxconn's EVs will be built with Nvidia's self-driving toolkit, and Hyundai, BYD and Polestar are among carmakers that will use the company for its in-car gaming features. Meanwhile, Nvidia's robot simulator adds human coworkers and Nvidia upgrades GeForce Now with RTX 4080 performance for premium users.

And we have five more for you:

Read more stories on TechCrunch.com

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